System Monitoring 和 Troubleshooting

An entire ecosystem’s worth of data. 统一视图.

IT Operations is full of 应该s: I 应该 跟踪资产数据. I 应该 记录应用内事件. But we know that every layer of data you collect adds to the seemingly insurmountable task of monitoring every micron of your ecosystem, so things fall through the cracks. Unfortunately, these cracks will only grow larger 和 deeper as your team does.

While frameworks like NIST 和 ITIL can offer guidelines for system monitoring 和 troubleshooting, these st和ards can often leave a lot of room for interpretation. Most IT Operations teams know that it’s best practice to have a system monitoring strategy in place, but actually implementing a monitoring 和 troubleshooting strategy can be daunting. The below sections include recommendations for what, 如何, 和 when to monitor your IT environment, 以及如何 Rapid7 InsightIDR can help your team centralize 和 correlate.

监控什么

要监视的数据类型

One way to simplify 和 clarify 如何 you’re thinking about monitoring is to consider data in three major categories:

  • 日志数据
  • 资产数据
  • 网络数据

While monitoring each of these data types are fundamental to mature 它操作, system monitoring typically focuses on the analysis of log data 和 asset data.

要监视的系统类型

Systems to be monitored include (but are not limited to) the following:

  • 服务器
  • 数据库
  • 应用程序
  • 云服务
  • 容器
  • 员工工作站

事件 和 metrics to monitor

事件 和 metrics to be monitored include (but are not limited to) the following:

  • 错误
  • CRUD事件
  • 交易
  • Access requests 和 permission changes
  • 系统指标

(As you can see above) information overload is easily an occupational hazard for IT teams—we underst和 your pain. With the ability to live-stream logs 和 interact with visualizations without having to use search queries, InsightOps will change the way you think about log management.

何时监控

简而言之, system monitoring 应该 be happening 24/7 if your systems need to maintain constant availability. Often, monitoring can happen in the background without you needing to pay constant attention. 话虽如此, the following include some occasions when you 应该 keep an active eye on your system data:

  • 系统更新
  • Application deployments 和 rollbacks
  • 迁移
  • 峰值转换时间

As a cloud-based solution focused on unifying all of this activity into one view, InsightOps provides live access to every asset 和 system within your IT environment. The result is unparalleled visibility. 

如何监控

传统上, 它操作 teams have depended on log management solutions to collect, centralize 和 organize your logs 和 separate IT asset search solutions to monitor individual IT assets. Enter InsightIDR: our solution presents IT Operations teams with a new type of system monitoring 和 troubleshooting solution. By combining log management with live IT asset search, you can trace issues from discovery to resolution without needing to switch tools midstream. 最重要的是, InsightOps synthesizes IT asset data into structured log data that can be easily analyzed along with the rest of your log data.

Given the complexity that already exists in any IT team’s day-to-day operations, InsightOps prioritizes ease-of-use above all else, with simple setup 和 no ongoing maintenance required.